If the load is applied evenly without jerky tension peaks, it is referred to as a static load. Clicking torque wrenches introduce a certain dynamic load due to the impact of the clicking mechanism.

Yes, once you have completed a training course (some fees apply) at STAHLWILLE in Wuppertal, or with a STAHLWILLE authorised facility located closer to you. A certificate will be issued to document the authorisation. After receiving the certificate you can also order spare parts.

Operating instructions and further information can be found on the relevant product detail pages.

Yes, STAHLWILLE torque wrenches can also be used to undo/loosen bolted joints. However, please be sure to observe the specifications in the respective operating instructions. The load must not exceed the nominal value (maximum measuring range value) of the wrench.

During testing the torque tool is actuated manually (by hand), whereas during calibration the tool that is being tested must be actuated by a system. It doesn’t matter whether this is a motorised system or a hand cranked system.

In the majority of cases, STAHLWILLE digital torque/angle tools can be adjusted fully automatically using the motorised PerfectControl calibration systems, or manually (on the 730D, TTS and 714/766 models). Please refer to the respective operating instructions for more information.

Please refer to the latest operating instructions. The 730/730Quick/730Fix/720/721 have 2 adjusting screws for individually adjusting the lower and upper values. Be sure to use a calibration system to verify the values when doing this.

Refer to the instructions in the STAHLWILLE product catalogue or read the following article: What you need to know about depth gauge and force application point. With digital systems, you can enter the modified length into the wrench settings and the tool will adjust itself accordingly.

This is not recommended, since this transducer itself has been loaded/calibrated for torsion with a measuring shaft, and the measurement results will show incorrect results under the influence of transverse force, e.g. when it is used for torque wrenches.

Unfortunately we don’t know.

Since the implementation of the new DIN EN ISO 6789:2017 standard, the manufacturer must indicate to the user if the torque wrench is being operated in a "non-calibrated range". At STAHLWILLE, we indicate this by flashing the display. In the calibrated range the display is stable.

Since 1993, we have labelled all torque wrenches with serial numbers (SN). If your torque wrench doesn’t have an SN, it was manufactured before 1993. If an SN is present, look at the 2nd and 3rd digits. These represent the year of manufacture of the torque wrench. For example, SN 122xxxxx means that the year of manufacture is 2022.

Of course, you can have any of our torque transducers DAkkS calibrated by us. You will find our corresponding accreditation document here: Certificates.

None of our torque products are ESD-compatible. You can find a selection of VDE torque wrenches in our VDE product range.

Please pay attention to the IP class of the relevant torque wrench with regard to this. We do not generally recommend using any of our torque products under water, since this can result in extreme damage to, or even the destruction of the electronics and/or mechanics.

STAHLWILLE does not use a compression spring as a measuring element in its mechanical torque wrenches with scales, but a freely mounted flexible rod. This flexible rod is not subjected to any load whatsoever when it is not in use, and therefore does not wear. Furthermore, adjusting the target torque is very quick and easy.

With very few exceptions, all torque wrenches can be recalibrated on STAHLWILLE calibration systems. Exceptions may include, for example, wrenches with a large triggering angle/freewheel or with sliding clutch mechanisms. Furthermore, excessively long or very short torque wrenches may be unsuitable due to the amount of room that is available.

This information can be found in the operating instructions under the heading "Maintenance", where we recommend "Fin Grease MP 2/3" from the manufacturer "Interflon".

Only static torque measurement is permitted with transducer types 7721-7724, 7727 and 7728. This means that impact, pulse and shut-off wrenches cannot be tested or calibrated with this measuring equipment.

The transducer has been blocked by the firmware due to an overload and must be sent in to be checked. To do this, please refer to our service portal at: MySTAHLWILLE or speak to your local STAHLWILLE contact.

The transducer has been blocked by the firmware due to an overload and must be sent in to be checked. To do this, please refer to our service portal at: MySTAHLWILLE or speak to your local STAHLWILLE contact.

The type 7728 laboratory transducers are also physically compatible with the housing of the type 7707W workshop torque tester up to the nominal torque of 200 N·m. Above the nominal range of 200 N·m, the diameter of the transducer is too large.

Yes, you can be accredited in accordance with DIN EN ISO/IEC 17025/2018 with both manual (handwheel) calibration systems and motorised calibration systems in accordance with DAkkS, UKAS, SINGLAS etc. in the torque measurement category.

Since 1 March 2018, STAHLWILLE has supplied all torque certificates in accordance with DIN EN ISO 6789-2:2017. In addition to the familiar maximum measurement error, the W’ (measurement uncertainty interval) is also indicated. Each user of this torque wrench or torque screwdriver must decide for themselves whether they can/want to use this product for their application or not. If you have no experience or guidelines in this area, you can still use the specified maximum measurement error as a guide.

No, both figures are independent, whereby the measurement error plays a small part in the calculation of the W’ (measurement uncertainty interval).

Unfortunately not. Since the implementation of the new calibration standard DIN EN ISO 6789:2017, this is no longer possible.

All maintenance work on digital torque wrenches and torque screwdrivers requires the tools to be sent to our service department. Please use our service portal for this: MySTAHLWILLE.

Only partners/customers who have been trained and therefore authorised by STAHLWILLE receive the relevant documentation for obtaining spare parts for torque products. You can find out more about our training courses on our website at: Training courses

Only DAkkS certificates may bear the relevant logo. Factory (traceable) calibrations are excluded from this.

This software can be purchased for a fee. Please send us a copy of your purchase invoice and the physical MAC address(es) of the PC/laptop etc. on which the SensoMaster Live software is to be installed to: support@stahlwille.de or speak to your local STAHLWILLE contact.

You can find the latest software versions on our service portal at: MySTAHLWILLE.

TorkMaster stores all of the data locally on your computer. Please make a copy of the TorkMaster database and save the copy on a secure medium or network.

Both databases must be on your PC/system. You then need to use the TorkMaster 3 import tool from the TorkMaster 4 directory.

You first need to install the latest version of TorkMaster 3 (Version 3.11) and TorkMaster 4 (Version 4.8.2). There must be 3 databases on your PC/system; TorkMaster 3/4 and TorkMaster 5. Then you must use the TorkMaster 3 import tool from the TorkMaster 4 directory and then the TorkMaster 4 import tool from the TorkMaster 5 directory.

Both databases must be on the same PC/system. Then use the TorkMaster 4 import tool from the TorkMaster 5 directory.

No, unfortunately not. It is possible to generate certificates in accordance with DIN EN ISO 6789:2003 and both parts of DIN EN ISO 6789:2017 using TorkMaster 5. From TorkMaster version 5.3, it is also possible to generate machine capability test (MCT) documents.

All of the current software from STAHLWILLE is compatible with WINDOWS 10 and 11.

The driver can be downloaded free of charge at any time: STAHLWILLE drivers

Simply open the ratchet, clean it, oil it and reassemble it. If any parts are faulty, please use the respective repair kit.

Due to the risk of accidents (chipping of chrome and metal parts), chrome-plated tools should generally not be used on impact wrenches.

To ensure smooth running and a long service life, the working parts of your ratchet require care. It is best to lubricate them occasionally with a low-friction oil. If you have a fine tooth ratchet, you can also use grease as an exception. It is important, however, that the grease corresponds to NLGI class 1. For your information: the six NLGI classes indicate the consistency of the grease: 0 stands for very soft grease, while 6 represents very solid grease.

All grips on STAHLWILLE products are resistant to Skydrol, among other things.

No other wrench sizes are currently planned for the 240 series. However, if you would like to be informed about new products as they are released, you can subscribe to our newsletter

You can find out more about our extensive range of training courses here: Training courses.